Privacy Policy

1. Who We Are

Coach Laurien ("we", "us", or "our") operates this platform to provide coaching surveys, youth mentorship tools, and author publishing support. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services at this website.

2. Information We Collect

• Account information — name and email address when you register.
• Survey responses — answers you submit through our coaching forms.
• Usage data — pages visited, features used, and time spent on the platform (collected anonymously).
• Device information — browser type, operating system, and IP address for security purposes.

We do not collect payment information directly. Any transactions are handled by third-party processors subject to their own privacy policies.

3. How We Use Your Information

• To provide, maintain, and improve our coaching platform.
• To send you essential service notifications (e.g. form submissions, account alerts).
• To respond to your support requests or enquiries.
• To comply with legal obligations.

We will never sell your personal data to third parties, nor use it for unsolicited marketing without your explicit consent.

4. Data Storage & Security

Your data is stored securely using Supabase, a SOC 2 Type II certified cloud platform, with encryption in transit (TLS) and at rest. We apply industry-standard security measures including access controls and regular audits. However, no system is 100% secure — please keep your account credentials confidential.

5. Cookies

We use essential session cookies to keep you signed in. We do not use advertising or tracking cookies. You can disable cookies in your browser settings, though some platform features may not function correctly without them.

6. Third-Party Services

Our platform integrates with the following third-party services, each governed by their own privacy policies:

• Supabase — database and authentication
• Google Gemini — AI form generation (prompts may be processed by Google)
• Vercel — hosting and deployment

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your account and associated data.
• Object to or restrict certain types of processing.

To exercise any of these rights, contact us at the address below.

8. Children's Privacy

While our coaching programmes serve youth participants, account registration is intended for adults (coaches, parents, or guardians). Survey responses from minors are collected only with appropriate parental or guardian consent facilitated by the coach administering the form.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of material changes via email. Continued use of the platform after changes constitutes acceptance of the revised policy.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please reach out: